LLumar® Privacy Policy
Effective Date: 24/10/2024
At LLumar®, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of personal information when you visit our website, use our services, or interact with us:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Vehicle Information: Car make, model, and year when related to tinting or other automotive services.
- Usage Information: Data about how you use our website, such as IP address, browser type, device information, and pages viewed.
- Communication Information: Any information you provide when you contact us, including inquiries and feedback.
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To process your orders, provide consultations, and ensure a high-quality customer experience.
- Customer Support: To respond to your inquiries, provide technical assistance, and communicate updates.
- Marketing & Communication: To send you promotional materials, newsletters, and special offers if you’ve opted to receive them.
- Improving Our Services: To analyze usage data, improve our website and products, and understand customer preferences.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your data under the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist us in providing services, such as payment processors, delivery services, and marketing partners.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and allow us to personalize content and advertisements. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of online data transmission or storage is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: You can request access to your personal data and ask us to correct any inaccuracies.
- Data Deletion: You can request that we delete your personal information under certain conditions.
- Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions included in those emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Effective Date” at the top of this policy and notify you of significant changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at marketing@tintauto.com.my
By using our website and services, you agree to the collection and use of your personal information as outlined in this Privacy Policy.